Responsibilities

At Akido Care, we are redefining healthcare for underserved communities by addressing the needs of populations with complex medical and social challenges. As part of our ECM team in the Inland Empire, you'll be at the forefront of this mission, providing compassionate, impactful care.
We are hiring for two versions of this role, and this posting covers both. Which one fits depends on the experience you bring.
Behavioral Health Care Manager. You will serve as the team's behavioral health resource—contributing to care planning, providing direct patient support, and ensuring that patients in crisis or with unmet behavioral health needs are connected to the right level of care.
Behavioral Health Care Manager & Program Manager. In addition to serving as the team's behavioral health resource, you will supervise an interdisciplinary team of case managers, including but not limited to: a Registered Nurse, Care Coordinator, and Community Health Worker. This version carries a higher salary.
This is a hybrid role based in the Inland Empire, with regular in-person presence at our Pomona and Rancho Cucamonga clinics, community outreach in the field, and occasional travel to LA. Local candidates strongly preferred.
The minimum education requirement for both versions of this role is an MSW or MFT, with a California licensure (LCSW/LMFT) preferred. You will also need to reside locally to the region served.
Maintain a personal caseload of patients with behavioral health needs and deliver high quality care to patients.
Conduct behavioral health screenings and assessments to inform individualized care plans, developed in partnership with the patient and the interdisciplinary team.
Serve as the team's go-to resource for behavioral health questions, warm handoffs, and crisis response protocols—ensuring that patients presenting with suicidality, acute mental health concerns, or SUD crises are appropriately triaged and connected to care.
Document all encounters accurately and timely in Care Director in compliance with IEHP ECM program requirements, CalAIM standards, and HIPAA.
Serve as subject matter expert in team dependent topics such as harm reduction, and clinical case management.
Build, manage, and maintain relationships with key partner organizations.

Program Manager | Enhanced Care Management at Akido Labs · LumiJobs

Program Manager | Enhanced Care Management

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Akido Labs

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