Client & Research Success Director

Required

• 5+ years of client-facing experience in research, consumer insights, brand strategy, consulting, account management, or related fields.
• An understanding of how brand, marketing, and insights teams work, with the ability to connect research to their goals and decisions.
• A consultative approach: you ask thoughtful questions, solve problems, and translate complex information into clear, actionable recommendations.
• Strong analytical and quantitative reasoning skills, with experience using Excel to interpret and synthesize data; Python is a plus.
• Familiarity with research methods and statistics—or a demonstrated ability to learn them—and the ability to explain findings to nontechnical audiences.
• Strong project management skills and attention to detail, with the ability to independently manage multiple client priorities and deliverables.
• Clear, confident communication and presentation skills, with experience contributing to client pitches or strategic presentations.
• A collaborative mindset and comfort learning quickly in a fast-paced startup environment.
• College degree or higher (STEM, communications, statistics, business, public policy fields can be helpful)