Principal Product Manager - Billing & Platform

Required

• An Experienced Platform Product Leader: You have 8+ years of Product Management experience in SaaS, with at least 4 years owning billing, payments, subscription commerce or a core platform.
• Fluent in Billing & Payments: You know subscriptions, trials, upgrades and downgrades, proration, payment recovery, refunds, chargebacks, multi-currency and tax. You have worked with Stripe or a comparable platform such as Zuora, Chargebee, Recurly or Adyen. You understand how these platforms work under the hood.
• Technically Credible: You can read an API spec and follow data across systems. You ask sharp questions about webhooks, retries, source of truth and rollback plans. You can write SQL to check a number yourself. Engineers value your judgment, and you engage confidently on estimates and design.
• Strategic and Opinionated: You bring a point of view on what we should build and why. You think in quarters and years. You bring clarity to ambiguous problems. You can guide senior stakeholders toward the right sequence and keep their trust along the way.
• Rigorous and Detail-Oriented: You have shipped a migration, cutover or pricing change with real customer and revenue stakes. You plan testing, rollback and controls from the start.
• A Clear Communicator: You can explain a billing trade-off to an executive, a support agent and an engineer, and each of them gets it.
• AI-Native and Curious: You already use AI tools to research, analyze data and move faster. It is part of how you work today.