Mobi Senior Product Designer at Mobi responsible for end-to-end design of AI-driven travel commerce experiences. Work directly with travel brand customers to run discovery, test concepts, and build trusted AI-enabled products.
Responsibilities
We're hiring a Senior Product Designer to help travel brands sell in an agentic world, designing the experiences that enable brands across every travel vertical to turn traveler intent into bookings — wherever travelers plan: on a brand's own site and app, in messaging and voice, and inside AI assistants like ChatGPT and Claude. It's one of a small number of design roles at Mobi, with real ownership and a direct line to the people who use what we build.
This role is customer-facing from day one, working hand in hand with the teams at leading travel brands who own the traveler experience, from digital and marketing to loyalty and support. Expect to run discovery, test concepts with their teams and travelers, and turn advanced AI capabilities into products people trust.
Design across the platform. Own end-to-end design across Mobi's agentic commerce platform, from early concept to shipped product.
Work directly with customers. Lead discovery, interviews, workshops and usability sessions with travel brands, and bring what you learn back into the roadmap.
Design agentic experiences wherever travelers plan. Shape conversational flows across web, apps, messaging and voice, and branded apps inside ChatGPT and Claude. Design the choice and confirmation moments that keep travelers in control, and clean handoffs to human agents.
Make governance usable. Design the tools brand teams use to set rules, compare AI-generated content against its sources, approve changes and publish across channels.
Design for enterprise brands. Create configurable, white-label experiences that fit each customer's brand voice, policies and systems.
Prototype and validate fast. Move from sketch to high-fidelity prototype quickly, and use data and customer feedback to iterate after launch.
Build the foundations. Establish and evolve Mobi's design system, patterns and design practices as the team grows.
Partner closely. Work hand in hand with product managers, engineers, and support sales and customer success with demos, pitches and onboarding.
What you'll bring
6+ years of product design experience, including end-to-end ownership of B2B2C or enterprise products.
Qualification
ConsultingExperience at a startupExperience in travelEquity ownership in the companyUnlimited Paid Time Off + $1
Preferred
Consulting, agency or other client-facing experience.
Experience at a startup, or at a larger company in a role that put you in front of customers.
Experience in travel, hospitality, airlines, cruise or tours and activities.
Experience building or scaling a design system at an early-stage company.
Paid Parental Leave (for all types of parents and families)
Equity ownership in the company
Unlimited Paid Time Off + $1,000 Bonus for taking five consecutive days off
Flexibility to work anywhere in the world for one month a year
