OpenAI OpenAI is hiring a Content Designer to develop prompt engineering and AI evaluation frameworks that improve content and messaging at scale. The role focuses on experiences that help users discover ChatGPT’s value and stay engaged.
Responsibilities
We’re looking for a Content Designer to join OpenAI’s Content Design team, bringing deep expertise in prompt engineering and AI evaluation alongside strong content design craft and product judgment.
You’ll combine editorial judgment, product strategy, and technical implementation to build prompts, evaluations, and tools that help us create and improve content and messaging at scale. Your primary focus will be experiences that help people discover ChatGPT’s value, get started, and stay engaged—including notifications—with contributions to broader Content Design work as team needs evolve.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Shape content strategy for experiences that help people discover ChatGPT’s value, get started, and return to meaningful uses of the product.
Design, implement, and iterate on prompt frameworks that guide AI-generated product content and messaging.
Define content quality standards and build evaluation systems, datasets, and reviewer guidance that combine human judgment with automated assessments.
Shape tools and workflows for generating, reviewing, and improving content across experiments and product experiences.
Analyze model outputs and evaluation results to diagnose problems and improve content systems as models, products, and user needs evolve.
Partner with product, engineering, design, research, and data science to connect content quality with user understanding, trust, engagement, and retention.
Document reusable approaches and coach other Content Designers in developing prompts, defining evaluation criteria, and interpreting results.
You might thrive in this role if you:
Bring 5+ years of experience in content design, content engineering, or a related discipline, with a track record of delivering work across complex product areas.
Qualification
Required
5+ years of experience in content design, content engineering, or related discipline
Hands-on experience developing prompts for generative AI products
Experience designing and implementing content evaluation frameworks
Experience using code and APIs to build generation and evaluation workflows
