Enterprise Account Executive

New Yorkfull timeOn Site

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mid

$300k

H1B: no

Serval The Enterprise Account Executive at Serval leads complex sales cycles with IT, Security, and Operations executives to transform workflows through AI automation. This role involves managing full enterprise sales cycles and collaborating with founders and product teams to shape enterprise strategies.

Responsibilities

As an Enterprise Account Executive, you'll own Serval's target accounts across some of the most dynamic and fast-moving companies in the market. You'll lead complex, multi-threaded sales cycles with IT, Security, and Operations executives to help organizations transform their workflows through AI automation.
You'll collaborate closely with our founders and product team to shape Serval's enterprise motion, influence roadmap priorities, and define what AI-powered IT looks like at scale. This is a rare opportunity to help build a category-defining company from the ground up.
Own the full enterprise sales cycle — from prospecting and stakeholder mapping to close and expansion.
Develop deep relationships with senior IT, Security, and Operations leaders, becoming a trusted advisor on automation strategy.
Orchestrate complex buying committees, aligning technical, security, and business stakeholders around Serval's value proposition.
Deliver compelling demos and business cases that tie Serval's AI automation to measurable ROI and efficiency gains.
Partner with founders, product, and engineering to influence roadmap priorities and ensure seamless enterprise delivery.
Create repeatable playbooks for Serval's enterprise motion — deal structure, pricing, and expansion strategy.
Represent Serval at industry events, conferences, and executive briefings (travel as needed, typically once per quarter).

Qualification

Skilled in strategic account planningExceptional presentationFamiliarity with AIComfort demoing or discussing APIs

Required

4+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment.
Proven success selling technical or workflow automation platforms into 1–5K employee organizations across multiple stakeholders.
Expertise running consultative sales cycles (2–6 months) with VP-level buyers in IT, Security, or Operations.
Skilled in strategic account planning, multi-threading, and executive communication.
High-agency operator — thrives in unstructured environments and helps define process rather than follow it.
Exceptional presentation, negotiation, and storytelling skills.
Based in or willing to work from our San Francisco HQ five days a week, with regular travel to customer sites and events.

Preferred

Previous experience at high-velocity SaaS companies.
Experience joining or helping scale an early-stage startup (Series A–D).
Recognition for top performance — President's Club, top 10%, or rapid promotions.
Familiarity with AI, ITSM, or workflow automation categories.
Comfort demoing or discussing APIs, integrations, and automation architecture with technical audiences.