Responsibilities

We are looking for a Body Repair Operations Manager Europe to own the development, performance and continuous improvement of Lucid’s European body repair network. This is a hands-on network management role combining deep body repair expertise with partner development, operational performance and quality management. You will expand network coverage where needed, develop existing partners and ensure Lucid’s repair standards are consistently implemented across Europe. You will also act as a key escalation point for complex body repair and partner-related cases, using operational data and network insights to drive continuous improvement. Based in Amsterdam, this role requires regular travel across Europe.
Network Development: Identify, assess and onboard new body repair partners based on market coverage and business needs, ensuring technical, operational, tooling and training readiness before activation.
Partner Performance: Own relationships with existing body repair partners, using KPIs such as repair quality, cycle time, first-time-right and customer experience to identify gaps and drive measurable improvements.
Repair Standards: Drive consistent implementation of Lucid body repair standards, procedures and repair requirements across the European network, addressing compliance gaps and maintaining a high level of repair quality.
Complex Escalations: Act as the European escalation point for complex body repair and operational cases, connecting partners with the appropriate internal teams and driving issues through to resolution.
Performance Insights: Monitor network performance, identify trends and risks through operational data, and turn recurring issues into broader network improvement initiatives.
Cross-Functional Alignment: Partner with Service Operations, Technical Support, Quality, Warranty, Training and other functions to ensure the body repair network has the support required to operate effectively.
Tools & Systems: Coordinate the European rollout and effectiveness of body repair systems, diagnostic equipment and specialized tooling, including the Technical Information Portal and Network Management System.
You combine strong technical knowledge of collision and body repair with the ability to build trusted relationships with external partners. You are comfortable working across countries and functions, know how to use operational data to improve performance, and can move between hands-on problem solving and broader network development. You work independently, communicate clearly and are comfortable operating in a fast-moving, international environment.

Body Repair Operations Manager - Europe at Lucidmotors · LumiJobs

Body Repair Operations Manager - Europe

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Lucidmotors

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