Account Manager

Rochester Hills, MI 48306full timeOn Site

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mid

H1B: no

Sunsrce Account Manager at Automation & Factory Solutions responsible for expanding market share and driving revenue growth in an assigned territory. Serves as a trusted consultant providing technical consultation, product demos, and recommendations to customers in the Industrial Automation space.

Responsibilities

Drive expansion and retention within customers
Develop and execute on overall account strategy
Proactively identify & pursue up-sell and/or cross-sell opportunities within base of assigned existing accounts
Conduct quarterly and annual business reviews
Coordinate with Application Engineers, CSMs, and CSRs to handle customer issues and requests
Minimize churn and maximize retention in assigned accounts
Conduct onsite and virtual sales calls to provide technical consultation, product demos, and recommendations based on customer needs
Partner with Customer Service teams to document call activity, manage opportunities, and develop quotes
Develop a thorough understanding of our core product lines and their proper application
Coordinate with Technical Specialists to assist customers in successfully product implementation and usage
Maintain professional and technical knowledge by attending educational workshops, reviewing trade publications, and participating in product training at GCG locations as well as manufacturers’ locations
Perform thorough, meticulous lead follow up and reporting

Qualification

Knowledge of sales principlesHigh degree of professionalismExcellent communication skills

Required

3-5 years expertise in technical sales related to industrial automation, robotics, and electrical controls, or experience working with automation, robotics, and control systems
Driver’s License with clean driving record
Knowledge of sales principles, tactics, and strategies
High degree of professionalism, dependability, self-direction, and time management
Excellent communication skills, including the ability to present information and sell products and services in a highly competitive environment