Barnes Deputy Chief Information Officer at Barnes responsible for day-to-day IT operations across 26 offices and 1,800 users. Leads IT teams and manages vendor relationships, budgeting, compliance, and staff development.
Responsibilities
Operational Leadership & Execution
Exercise independent authority over IT operations across all 26 firm offices, ensuring consistent, reliable, and secure technology services for approximately 1,800 users.
Serve as acting CIO in the CIO's absence, maintaining decision-making continuity across all IT functions.
Establish and enforce operational standards, SLAs, and performance metrics across all four director-led teams.
Drive IT incident response, business continuity planning, and disaster recovery across the firm's global footprint.
People & Director Leadership
Provide direct leadership, mentorship, and performance management to four directors:
Director, Software Services — enterprise application portfolio including practice management, billing, and legal-specific platforms
Director, Systems — infrastructure, systems architecture, and integration services
Director, End User Support — helpdesk and deskside support across all offices
Foster a high-performance, collaborative IT culture aligned with the firm's service expectations and professional standards.
Qualification
Proven track record managing multi-siteThis role requires 4-5 days in officeRelevant certifications such as PMPExperience with iManage CloudLeadership CompetenciesOperational Excellence — Brings rigor
Required
20+ years of progressive IT leadership experience, with at least 5 years in a senior director, deputy CIO, or equivalent operational leadership role.
Demonstrated experience in an AmLaw 100 or 200 law firm, or a large professional services firm with comparable technology complexity.
Hands-on familiarity with core legal technology platforms, including iManage or comparable DMS, Elite 3E or similar financial management systems, and supporting integrations.
Proven track record managing multi-site, enterprise-scale IT operations (25+ locations preferred).
Experience directly managing a team of directors or senior managers across heterogeneous technology disciplines.
Strong financial acumen with experience owning multi-million-dollar technology budgets.
Excellent executive communication skills — able to translate technical complexity for attorneys, firm leadership, and non-technical stakeholders.
Deep understanding of cybersecurity principles and legal industry-specific compliance requirements.
This role requires 4-5 days in office.
Preferred
Experience operating in an environment where IT has a formal AI or digital transformation initiative underway.
Familiarity with AI-adjacent operational challenges, including data governance, model deployment infrastructure, and AI tool evaluation frameworks.
Relevant certifications such as PMP, ITIL, CISSP, or equivalent.
Experience with iManage Cloud, Intapp, or other leading legal SaaS platforms.
Prior exposure to legal industry groups such as ILTA (International Legal Technology Association).
Leadership Competencies
Operational Excellence — Brings rigor, consistency, and accountability to complex, multi-site technology environments.
Executive Presence — Commands credibility with firm leadership and serves as a trusted operational partner to the CIO.
