Betterment Sr. Director, People Operations & Total Rewards at Betterment leads the design and execution of compensation and total rewards strategies. The role involves managing compensation structures, benefits programs, payroll, and compliance.
Responsibilities
As Senior Director of People Operations & Total Rewards, you’ll shape and execute a holistic compensation strategy that’s both strategic and operational. You’ll lead all aspects of People Operations & Total Rewards (e.g., compensation, equity, payroll, benefits, and related-HR systems), ensuring programs are data-driven, competitive, and aligned with our company mission. As a trusted advisor to the CPO, CFO, and executive leadership team, you will play a critical role in designing and executing total rewards strategies that attract, retain, and motivate talent, while ensuring scalability, compliance, and financial discipline. You’ll act as both architect and operator: designing scalable frameworks while staying close to the details that make them work.
This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.
New York City: $200,000 - $225,000
This job may also be eligible for variable compensation in the form of a company incentive bonus.
A day in the life
Design, implement, and govern compensation structures, including frameworks, pay band architecture as well as supporting equity programs and incentive plans
Lead market benchmarking, pay equity analyses, and compensation reviews to ensure competitiveness, fairness, and transparency
Partner with the CPO and CFO on compensation strategy, annual budgeting, and long-term incentive planning
Collaborate with the Finance team to align policies and reporting across functions, as well as forecast compensation costs in support of workforce planning
Manage and continuously improve benefits programs and ensure compliance with employment and benefits regulations (ERISA, ACA, HIPAA, FLSA, and others)
Cultivate strong relationships with benefits providers, brokers, and HR technology vendors to optimize cost, service, and employee experience
Lead the payroll function, ensuring compliant, accurate, and timely payroll cycles
Qualification
Deep knowledge of payrollExperience managing HR systems (eA collaborativeJoin a team built on these core valuesWe set audacious goalsWe set them for the companyWe value all perspectivesWhen we collaborate
Required
10+ years of progressive experience in People Operations and Total Rewards, with at least 5 years in a leadership capacity
Deep knowledge of payroll, benefits, and employment laws, practices and systems
Proven ability to lead People Operations teams in high-growth environments
Experience managing HR systems (e.g., ADP, Pave, CultureAmp, Lattice, Greenhouse) and driving data accuracy and compliance
Strong project management and process design skills, particularly around building systems that scale with business growth (including IPO readiness)
A collaborative, proactive, and detail-oriented approach with a passion for operational excellence and a bias to action
Join a team built on these core values
Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission; to empower people to build wealth with confidence and ease.
We set audacious goals
We set them for the company, our customers, and ourselves, and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.
We value all perspectives
When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.