Associate Manager, Logistics, DoorDash for Business at DoorDash · LumiJobs

Responsibilities

As an Associate Manager on the DoorDash for Business Catering team, you will own the Dasher and delivery experience for catering—making sure large, high-stakes catering orders show up on time, get handed off and set up correctly, and reach the customer the way they expect.
You'll work at the intersection of operations, logistics, and analytics—getting deep into the details of how catering deliveries actually play out on the ground, forming hypotheses about what's breaking, and running small, fast tests to find what works before we scale it. This is early-stage, hands-on problem solving, not optimizing a machine that already runs.
You're excited about this opportunity because you will...
Own Dasher quality for catering: Take end-to-end ownership of delivery quality for catering—on-time arrival, accurate drop-off and setup, and a clean handoff—so customers can trust every order.
Build net new logistics: Figure out how catering and deliveries should actually work—Dasher selection, batching, timing, equipment, and handoff—by testing different approaches and learning what holds up in the real world.
Get into the details: Dig into individual deliveries, talk to Dashers and customers, and trace exactly where things break down—then turn those root causes into concrete operational fixes.
Use AI to optimize how we operate: Build the automated workflows that show where catering deliveries break down—and lean on AI to turn slow, manual analysis and one-off fixes into repeatable processes the team can scale.
Influence the Product Roadmap: Translate what you learn on the ground into clear product and operational recommendations that make catering delivery more reliable.
We're excited about you because...
You have 4–6 years of experience in strategy & operations, logistics, management consulting, or a high-growth marketplace environment.
You have a track record of owning cross-functional operational problems end-to-end—from diagnosis to testing to rollout—and are comfortable building from scratch in ambiguous, early-stage environments.
You have experience owning partner-team relationships and working closely with Product and Engineering.

Associate Manager, Logistics, DoorDash for Business

Responsibilities

Qualification

Required

Benefits

Company

DoorDash

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