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Corporate Trainer, Call Center| Onsite- Chesterfield, MO at Blink Health · LumiJobs

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Blink Health· Posted Oct 26, 2026

Corporate Trainer, Call Center| Onsite- Chesterfield, MO

Chesterfield, MOfull time

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On Site

mid

H1B: yes

Blink Health Corporate Trainer responsible for delivering instructor-led training programs and ensuring Operations teams are well-equipped to support patients and partners. Manages training records, evaluates program effectiveness, and collaborates with stakeholders to maintain curriculum alignment.

Responsibilities

Deliver comprehensive instructor-led training programs, including onboarding, technical skills training, and soft skills development both in-person and virtually
Ensure that all Operations teams are trained and have the resources to excel and delight our patients, prescribers, and partners.
Maintain training records and prepare reports on training activities and outcomes
Ensure curriculum is properly aligned and assigned in the learning management system (LMS). Conduct quality assurance checks on content.
Monitor and evaluate the effectiveness of training programs, providing feedback to leadership and design, and/or making necessary adjustments to instructor-led training
Circulate content updates in a digestible and impactful manner, in collaboration with management and team
Partner closely with training peers, instructional designers, and stakeholders across Operations to ensure alignment, brainstorm ideas, and foster collaboration
Remain knowledgeable and updated with our product offerings to ensure you are a constant resource
Stay updated with the latest training techniques, tools, and best practices to create a high-quality learner experience

Qualification

Proactive work ethicComfortable working in ambiguousStrong feedback and coaching skills

Required

Proven experience of minimum 2 years as a Trainer, Training Facilitator, or similar role in a contact center, hub pharmacy, or similar environment
Minimum 3 years of experience in a contact center or hub pharmacy environment as an agent or technician is a plus
Proactive work ethic, constantly pushing themselves to learn
Strong facilitation and classroom management skills, virtual and in-person
Strong time management and multitasking skills
Comfortable working in ambiguous, fast-paced environments
Ability to build low complexity training activities, develop protocols, and edit content
Basic understanding of Learning & Development concepts and theories, such as Adult Learning, the ADDIE model, and ROI
Technical aptitude and the ability to learn complex new tools
Strong feedback and coaching skills, strongly preferred
Strong verbal and written communication skills
Knowledge of the healthcare or pharmaceutical industry is a plus

Benefits

Dental
Vision
401(k)
Parental Leave
Life Insurance
Wellness

Company

Blink Health

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Source: greenhouse

Active within the past hour

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