Warehouse Technician

Required

• You are a hands-on technician who is equally comfortable lifting and unpacking hardware and navigating a terminal window to run diagnostics. You have a solid working knowledge of Windows and macOS, and you understand what it takes to bring a used device back to a production-ready state—from physical cleaning and component inspection to OS imaging and MDM enrollment. You take serial numbers and condition grading seriously, because you know that accuracy at intake prevents costly errors downstream. You are familiar with data sanitization standards and understand why secure handling of offboarded devices matters for clients. You work steadily and precisely in a fast-paced warehouse environment, managing multiple devices in various stages of the asset lifecycle without losing track of status or chain of custody.
• 1–3 years of hands-on experience in IT support, hardware repair, electronics refurbishment, or asset warehousing.
• Demonstrated ability to navigate and troubleshoot Windows 10/11 and macOS, including use of command-line diagnostic tools.
• Experience using barcode scanners and asset tracking or inventory management systems to maintain accurate records.
• Familiarity with data sanitization practices and tools (e.g., Blancco, KillDisk) or an understanding of NIST 800-88 standards.
• Ability to lift up to 50 lbs unassisted and remain on your feet for a full shift in a warehouse environment.
• Strong attention to detail when logging serial numbers, grading device condition, and managing chain of custody—because errors at any stage of the asset lifecycle affect client outcomes and order accuracy.
• At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
• At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice
• At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.