Operations & Engagement Coordinator, Agency Development & Sales Strategy at The New York Times · LumiJobs

Responsibilities

The mission of the Agency Development & Sales Strategy team is to leverage agencies as our next big source of incremental revenue growth. Our strategy is to create the conditions for our Sales Organization to drive more revenue from agency partners. Our approach is threefold: drive demand by changing perceptions; enable commerce by reducing friction and creating incentives; and standardize ways of working in order to scale. As a small but growing team, we have outsized impact by leveraging other internal teams, including Industry Marketing, Sales, Revenue Operations, and Programmatic Ops.
As the Operations & Engagement Coordinator, you will support the operational core of the team. You will help execute day-to-day processes, coordinate projects, and manage logistics that enable successful, long-term partnerships with advertising agencies, with a particular focus on agency-facing activations. You will ensure that information, timelines and logistics stay aligned. You will assist in setting up and maintaining internal systems and workflows that translate strategy into successful agency partnership.
This role is ideal for a highly organized professional with strong project coordination skills, attention to detail, and an interest in agency partnerships, engagements, and media. Success in this role is defined by reliable execution, clear communication, and the smooth, scalable operation of our processes.
Change agency perceptions of The Times
Agency Engagements: Support the planning and coordination of agency-specific engagements (e.g., Lunch & Learns, leadership gatherings, summits); managing logistics, invitations, venue and vendor coordination, materials preparation, and day-of execution
Scheduling: Maintain an event calendar, track deadlines, manage checklists, coordinate internal stakeholders (Sales, Marketing, Research, Creative), and ensure follow-up actions and reporting are completed on time
Outbound Communications: Help create external-facing materials – such as competitive reports and presentation decks – to strengthen agency relationships
Enable commerce by reducing friction and creating incentives
Agency Partnerships: Support the development and execution of revenue-generating deals with agency partners (e.g., tracking deliverables, updating status docs, coordinating approvals)
Strategic Implementation: Support the roadmapping, scoping and executing of strategic initiatives and work streams aligned with team goals
Prioritization and Planning: Coordinate with Sales, Revenue Operations, and Programmatic teams to identify opportunities, propose priorities, and ensure alignment on agency engagement strategies
Standardize ways of working in order to scale

Operations & Engagement Coordinator, Agency Development & Sales Strategy

Responsibilities

Qualification

Required

Preferred

Benefits

Company

The New York Times

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