Director of Solutions Engineering at Legora · LumiJobs

Responsibilities

We’re looking for a Director of Solutions Engineering to build and lead our global Solutions Engineering (SE) team, managing both people managers and individual contributors.
Your team’s primary responsibility is to get customers into pilot quickly and guide them through a smooth technical evaluation. You’ll own technical scoping, build relationships with technical champions, address questions from IT and security stakeholders, and drive information security reviews to completion in partnership with our internal experts.
This will be a highly hands-on role, especially at the outset. You’ll work directly on strategic opportunities while developing the managers, processes, and technical resources that enable the team to scale. You’ll partner closely with Sales and Legal Engineering, with clear ownership of technical readiness and execution throughout the pilot.
Lead managers and individual contributors. Hire, coach, and develop a global team, 5x our current size; set clear performance expectations; and build managers who can independently lead strong technical execution.
Own the technical path into pilot. Establish a consistent approach to scoping requirements, identifying dependencies, and completing the technical preparation needed to launch on time.
Build trust with technical champions. Develop relationships with customer IT, security, and other technical stakeholders, giving them clear, accurate answers and confidence in how Legora fits their environment.
Drive information security clearance. Coordinate questionnaires, documentation, technical discussions, and escalations with the right internal experts to keep reviews moving.
Keep pilots moving smoothly. Anticipate technical blockers, establish clear owners and next steps, and coordinate resolution when issues arise.
Stay hands-on in strategic opportunities. Personally lead complex technical conversations and escalations, using those experiences to coach the team and improve its practices.
Build repeatable ways of working. Develop scoping templates, security response resources, technical documentation, pilot readiness checklists, and escalation processes.
Partner across the customer lifecycle. Align with Sales and Legal Engineering on pilot plans, bring recurring issues to Product and Engineering, and ensure clear technical handoffs for rollout.
What You'll Deliver

Qualification

You operate with urgency and precisionBuild a global functionSee the impact of your workWhat’s In It For You

Required

You’ve led customer-facing technical teams, including both managers and individual contributors, in an enterprise software environment.
You’ve navigated enterprise information security reviews and can work credibly with IT and security stakeholders on architecture, data handling, access controls, and integration requirements.
You build strong relationships with technical champions through clear answers, sound judgment, and reliable follow-through.
You operate with urgency and precision. You identify dependencies early, establish ownership, and keep multiple customer evaluations moving without overlooking important requirements.
You know when to step into a difficult situation and when to coach your managers and team to handle it independently.
You’ve improved how a growing team operates through practical processes, reusable documentation, and effective cross-functional partnerships.

Preferred

A background in AI-native or legal technology companies (strongly preferred).
Experience with enterprise AI or with customers that have demanding security requirements.
Own a critical step in enterprise AI adoption. Your team will help customers resolve the technical and security questions that stand between interest in Legora and a live pilot.
Build a global function. You’ll shape how Solutions Engineering operates across regions, develop managers and ICs, and establish the standards that support our next stage of growth.
Work directly with sophisticated customers. Build relationships with the technical and security teams at leading law firms and in-house legal departments, helping them evaluate AI in environments where trust and precision matter.
See the impact of your work. Shorter paths to pilot, faster resolution of technical blockers, and smoother evaluations will provide tangible evidence of what you and your team have built.
Combine hands-on work with leadership at scale. You’ll be deeply involved in strategic opportunities from the start, while building the team’s capability to take on greater ownership as we grow.
What’s In It For You

Director of Solutions Engineering

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Legora

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