Enterprise Sales Engineer

New York City, NYfull timeOn Site

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mid

$190k–$240k

H1B: no

Assembled HQ Enterprise Sales Engineer at Assembled HQ responsible for driving technical discovery through closure and designing technical evaluations and demos. Collaborate cross-functionally to solve customer problems and close complex deals.

Responsibilities

We're seeking a Enterprise Sales Engineer to help us capture the massive opportunity emerging in support operations. This is an early-stage team role offering significant autonomy and outsized impact. You'll play a crucial part in shaping how we position and sell Assembled, the platform that unifies workforce management with AI agents, helping support teams orchestrate human staff, BPOs, and AI across chat, email, and voice in one system.
The best sales engineers have a solution mindset. They figure out how to solve problems and debottleneck. Most SE roles end at the demo; ours doesn't. When you hit a product gap mid-deal, you're empowered to ship the feature the customer needs, working across product, engineering, and sales as a true cross-functional player.
We’re in-person 5 days a week from our bright, airy offices in the Mission in San Francisco and Chelsea Market in New York.
What You'll Own:
Drive opportunities from technical discovery through closure, partnering closely with AEs to translate complex requirements into clear, compelling solutions leveraging Assembled's platform.
Design and execute technical evaluations, proofs of concept (POCs), and custom demos that showcase how Assembled uniquely solves customer challenges.
Own responses to RFPs/RFIs and security questionnaires, transforming these into strategic advantages that highlight our product strengths and readiness.
Become an expert in workforce management (WFM) and support operations, proactively anticipating customer needs and demonstrating thought leadership.
Build internal tools, scalable demos, and enablement resources that uplift the entire sales organization.
Consistently achieve ambitious quarterly targets in a dynamic, high-growth environment.

Qualification

Strong technical backgroundExceptional communication skillsOur UGenerous medicalPaid company holidaysMonthly credits to spend on eachPaid parental leave

Required

3-5 years of experience as a Sales Engineer, Solutions Engineer, or Solutions Architect, ideally within SaaS.
Strong technical background; comfort with APIs, cloud services (especially AWS), integrations, and web technologies.
Demonstrated ability to thrive independently in fast-paced, ambiguous environments.
Proven track record of closing complex technical deals and consistently achieving sales targets.
Exceptional communication skills, able to simplify and effectively present complex concepts to both technical stakeholders and executive buyers.

Preferred

Direct experience in workforce management, contact center operations, or customer support technologies.
Hands-on coding ability—we love scrappy problem-solvers who can prototype solutions quickly.
Startup or high-growth company experience, comfortable wearing multiple hats and rapidly adapting to change.
Our U.S. benefits
Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
Paid parental leave

Benefits

Dental
Vision
401(k)
Equity/RSU
Parental Leave
Wellness

Company

Assembled HQ

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Source: ashby

Active within the past hour

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APIscloud servicesAWSintegrationsweb technologiesworkforce management (WFM)

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Enterprise Sales Engineer at Assembled HQ · LumiJobs