Datadog Senior UX Researcher to build and own an ongoing research program across Core Pillars, initially focusing on Agent Console. Partner with Product, Design, and Engineering to conduct mixed-methods research and influence product strategy.
Responsibilities
Build and own an ongoing research program across Core Pillars, beginning with Agent Console and spanning foundational discovery, product evaluation, and post-launch learning.
Partner with Product, Design, and Engineering to identify consequential decisions and conduct focused mixed-methods research using qualitative and quantitative evidence.
Develop a strong understanding of AI agents, complex technical workflows, and enterprise users so you can identify meaningful questions and engage credibly with customers and partners.
Develop a clear point of view from the evidence, influence product strategy and design, and remain involved through implementation and measurement.
Advance how research is practiced by using AI-assisted workflows, connecting qualitative insight with behavioral data, building reusable knowledge, and enabling partners to conduct focused research.
Qualification
You communicate clearlyExperience researching AI products
Required
You can independently own a meaningful portfolio of research from opportunity identification through execution, decision-making, and follow-through.
You have deep qualitative research skills and can confidently use product telemetry, surveys, and other quantitative evidence.
You connect research to product decisions and business outcomes, and you stay involved long enough to understand whether the intended results were achieved.
You use AI thoughtfully in your research practice and can explain how it has improved the speed, scale, quality, or impact of your work.
You can quickly learn complex technical domains and conduct effective research with enterprise and technical users.
You communicate clearly, build trusted partnerships, and influence stakeholders with a practical, evidence-grounded point of view.
Preferred
Experience researching AI products, developer tools, observability, infrastructure, or other complex B2B software is a strong plus.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
