Senior Engineering Manager, AI Platform Engineering at Sofi · LumiJobs

Responsibilities

Prism is SoFi's in-house AI platform for employee productivity: SoFi's custom harness for getting everyday work done with AI. Its purpose is to turn employee work into reusable company capability by capturing SoFi's business context, codifying successful ways of working into tested Expert agents, skills, and tools, and connecting usage to quality, cost, and outcomes so every improvement builds on what SoFi has already learned.
We are looking for a Senior Engineering Manager to lead the Prism engineering organization and deliver this multi-year vision—from Open Beta and GA through our path of proving repeatability and compounding reuse across all business functions. In this role, you will lead engineering teams, partner closely with Forward Deployed Engineers (FDEs) and the AI Champion Network, and collaborate with executive stakeholders across SoFi to scale the platform our employees rely on every day.
Lead and Scale the Prism Organization: Hire, coach, and retain a high-performing engineering division; develop managers and senior individual contributors, establish team rituals, and cultivate an inclusive, high-velocity engineering operating model.
Own the Operational and Technical Roadmap: Deliver the Open Beta and GA roadmaps; establish departmental outcome baselines, production controls, and enterprise-wide SLAs; sequence complex engineering initiatives around verified business outcomes.
Build SoFi's Custom Productivity Harness: Oversee architecture and delivery across the chat experience, enterprise tool connectors, autonomous Experts, specialized skills, web artifacts, and scheduled routines deployed across all employee touchpoints.
Build the Learning Loop & Feedback Engine: Transform permitted usage signals, human corrections, and domain-specific workflows into continuous evaluations, automated quality rules, and reusable skills under strict enterprise governance.
Drive Inner-sourcing and Compounding Reuse: Establish low-friction contribution pathways (innersourcing, away teams, standardized feature requests) enabling engineering and product groups across SoFi to extend Prism rather than building siloed tools.
Strategic Cross-Functional Partnership: Align closely with Forward Deployed Engineers (FDEs) and the AI Champion Network to operationalize priority workflows into tested Experts, establish shared KPIs, and govern enterprise rollouts.
Engage Executive Stakeholders: Partner with business leaders and workflow owners across Finance, Operations, Risk, and Marketing to prioritize departmental initiatives and validate tangible efficiency gains.
Architect on the Shared Agent Platform: Partner with core AI Platform infrastructure teams across model gateways, context/memory management, agent tooling, observability, and identity governance to ensure architectural consistency across the firm.
Manage Platform Economics and Quality: Establish cost-per-successful-outcome metrics, maintain model-agnostic provider abstractions, and conduct evidence-based build-vs-buy evaluations.
Uphold Responsible Governance: Partner with Information Security, Compliance, and Enterprise Risk to ensure all Prism systems comply with strict financial institution standards, including auditability, granular access permissions, and data retention rules.

Senior Engineering Manager, AI Platform Engineering

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Sofi

More roles at Sofi