Client Support Specialist - After Hours

United Statesfull timeOn SiteH1B: no

Lyra Health Client Support Specialist at Lyra Health serving as the first point of contact for clients seeking mental health care. Conduct needs assessments, risk triage, and connect clients to appropriate care.

Responsibilities

The Client Support Specialist serves as the critical first point of contact for Lyra clients seeking high-quality mental health care. This is a vital, client-facing role that supports individuals beginning their care journey.
Above all, this team member is committed to supporting each client with confidence and compassion. This is a high-volume, performance-driven contact center environment where proficiency in managing all inbound channels-calls, emails and chats is essential.
Must be able to work one of the following shifts:
Monday - Friday 7:30pm - 4:00am PT
Tuesday - Saturday 7:30pm - 4:00am PT
Sunday - Thursday 7:30pm - 4:00am PT
Tuesday - Saturday 9pm - 5:30am PT
Sunday - Thursday 9pm - 5:30am PT

Benefits

Medical
Wellness

Company

Lyra Health

View company page

Source: lever

Active within the past hour

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