Snapdocs Principal Product Manager at Snapdocs leading product direction for Quality Control from discovery through release and post-launch learning. Responsible for strategy, roadmap, pricing, and go-to-market for the Quality Control product area.
Responsibilities
Mortgage and title companies need quality documents and quality collateral to sell and trade loans on the secondary market. Running quality control results in costly operations: manually checking documents for signatures and dates, manually comparing documents to source system data, and manually requesting edits. It’s slow, it’s expensive, and mistakes are costly: delayed closings, delayed fundings, and unsellable loans.
Snapdocs has built the operating standard for mortgage closing automation. We’ve cut the review time for loan from 45 minutes to under 10. Lenders can grow volume without growing headcount. But we’re not done.
Snapdocs is hiring a Principal Product Manager to own its Quality Control product area.
You'll lead product direction for Quality Control, from discovery through release and post-launch learning. Snapdocs PMs operate like GMs. You own strategy, roadmap, pricing, and go-to-market for your product area. You’ll work with customers, partners, and across Engineering, Data Science, Sales, Marketing, and Customer Success to ship products that are technically sound and commercially viable.
Set product direction for Quality Control, from customer discovery through release and post-launch learning.
Learn how lenders review closing documents and where those workflows break down.
Separate shared customer needs from one-off requests, then make clear product choices.
Partner with Engineering and Data Science on requirements, trade-offs, and delivery.
Give Implementation, Customer Success, and Sales clear guidance on product decisions.
Track product results after launch and use customer feedback and usage data to shape the roadmap.
Use AI for routine research, synthesis, and drafting, then verify its work before decisions move forward.
Qualification
Strong product judgmentClear written and verbal communicationUse AI as part of your product work
Required
Experience owning a B2B software product through discovery, delivery, and post-launch evaluation.
Strong product judgment, including the ability to separate a broad customer need from a one-off request.
Examples of making decisions with incomplete information and explaining what evidence shaped the call.
Experience working with Engineering and customer-facing teams such as Sales, Implementation, or Customer Success.
Clear written and verbal communication. You can make a complex workflow easy to discuss.
Use AI as part of your product work, including research synthesis, drafting, or routine analysis.
