Lorikeet Sales Enablement and Operations Lead responsible for building and scaling sales enablement and operations functions. Own onboarding, training, playbooks, CRM management, and cross-team coordination.
Responsibilities
We're hiring our first Sales Enablement & Operations team member. Our go-to-market team is growing fast (AEs, a new BDR team, demand gen, and a GTM Engineer), and the systems, processes, and knowledge that got us here were built by founders on the fly. This role exists to turn that into a real operating engine: one where every rep ramps quickly, knows exactly how to tell the Lorikeet story, and spends their time selling instead of fighting the CRM. You'll own training, operations, and process not just for sales, but for our Forward Deployed team too.
We sell into regulated, high-stakes businesses, and our buyers are sharp. A Head of Support at a telehealth company wants to know how the AI handles a compliance edge case; a fintech CX leader wants proof it won't get someone's money stuck. Our reps need to go deep on product, industry, and objections, and you'll be the person who makes sure they can.
You'll sit at the centre of sales, marketing, product, and our Forward Deployed team, and you'll own both sides of the job: the enablement (onboarding, playbooks, messaging, coaching) and the operations (CRM, pipeline hygiene, forecasting, reporting, tooling).
Own onboarding and training for every new GTM and Forward Deployed hire. Design a ramp program that gets AEs, BDRs, and Forward Deployed team members confident in front of customers in weeks, not quarters
Build and maintain the sales playbook: ICP and personas, discovery frameworks, qualification criteria, objection handling, competitive positioning, and vertical-specific plays for fintech, healthtech, marketplaces, and delivery
Turn product launches and customer wins into enablement: talk tracks, demo flows, case studies, and battlecards reps actually use
Own the CRM as the source of truth: pipeline stages, required fields, deal hygiene, and the automations that keep it clean without nagging
Run the pipeline and forecasting cadence with sales leadership: weekly pipeline reviews, dashboards, and the metrics that tell us where deals stall and why
Manage the GTM tool stack (CRM, sequencing, call recording, enrichment, etc.) and decide what we add, cut, or build ourselves
Partner with our GTM Engineer to build AI-powered workflows with Claude Code: deal summaries, call insights, account research, automated CRM updates, rep coaching
Use call recordings and win/loss data to spot patterns, coach to them, and feed what you learn back into product and marketing
Support territory planning, quota setting, and comp plan mechanics as the team scales
Qualification
What's unique about this opportunity?A culture that's genuinely differentPerformance recognized in real timeWe're AI-nativeTwice a yearA recruitment process built on respect
Preferred
What's unique about this opportunity?
A culture that's genuinely different. Low ego, high trust, no tolerance for talented jerks. We work efficiently, keep hours flexible, and actually mean it — because life outside work matters. We're committed to building a diverse team and actively encourage applicants from underrepresented backgrounds. We care far more about user obsession and eagerness to learn than traditional credentials.
A front-row seat to building something meaningful. We're Series A and moving fast. You'll have real scope to shape the product and the company — not just execute someone else's vision.
Performance recognized in real time, not on a calendar. Promotions happen when you're ready — leadership meets every six weeks specifically to identify and recognize strong performers, so you're never waiting for an arbitrary review window to move up.
We're AI-native, and we'll make you AI-native too. Every person at Lorikeet uses AI in their day-to-day work (current favourite: Claude Code), with unrestricted access and no usage limits. You'll leave with skills that matter for the next decade of work.
Twice a year, the whole company flies to Hawaii. Headquartered in Sydney, with teams spanning the US and UK — which means getting everyone in the same place is something we invest in seriously. We spend the time hacking on ideas, building things together that wouldn't otherwise exist, and making memories that remind you why you joined a startup in the first place.
A recruitment process built on respect, not hoops. We keep it simple: a couple of informal chats to share our story and hear yours, followed by a paid ~two-day work trial. The work trial is genuinely the best part — you'll work on real problems alongside the actual team, get a true feel for how we operate, and we'll both come out of it knowing whether this is the right fit. No trick questions, no take-homes that disappear into a void. Just real work, done together.
If you're from an underrepresented background and don't tick every box, please reach out anyway. We know firsthand that diverse teams perform better, and we're proud that our team reflects a broad spectrum of identities and lived experiences.
