Starlink Enterprise Account Specialist (Aviation)

Woodinville, WAfull timeOn Site

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H1B: no

SpaceX Starlink Enterprise Account Specialist (Aviation) at SpaceX manages enterprise customer accounts from contract signature through activation, ensuring compliance and smooth order processing. The role involves cross-functional collaboration and process improvement.

Responsibilities

Review and validate purchase orders and documents such as Purchase Orders, Letters of Authorizations, and Pricing for compliance
Create and configure customer accounts, service lines, hardware assignments, and billing structures
Apply pricing, discounts, and terms per the customer’s contracts
Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation
Track order timelines and flag risks to revenue and activation goals
Maintain precise records in internal systems and trackers
Spot friction points and suggest scalable process and system improvements
Ensure accounts are activated and invoiced on forecasted schedules

Qualification

Bachelor’s degreeSkill interpreting contractsProficiency in ExcelADDITIONAL REQUIREMENTS

Required

Bachelor’s degree; OR 2+ years of professional experience in operations, customer support, or process coordination

Preferred

Strong attention to detail for process-driven work
Skill interpreting contracts, pricing, and billing rules
Cross-functional collaboration under tight deadlines
Proficiency in Excel, Salesforce, Smartsheet, or similar tools
Ability to turn partner feedback into improvements
Excellent written/verbal communication skills
Multi-tasking with accuracy and ownership
ADDITIONAL REQUIREMENTS:

Company

SpaceX

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Source: greenhouse

Active within the past hour

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Must-Have Skills for This Role

ExcelSalesforceSmartsheetContract interpretationPricing and billing rules

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