Axon Senior Product Manager II at Axon 911 responsible for leading cross-functional initiatives to improve emergency response technology. Drives product vision and customer research to achieve 'The Perfect Response'.
Responsibilities
Be your domain’s CEO: Do whatever it takes to get the mission accomplished — identify the summit we want to climb in your division, identify the limiting factor, ruthlessly prioritize against that limiting factor, and make meaningful strides towards the perfect response.
Lead Major Cross-Functional Projects: Plan and deliver complex features/products impacting multiple customer personas (field responders, 911 calltakers, 911 dispatchers, etc). Define clear goals, align teams on product vision, and ensure consistent, high-impact delivery.
Shape and Communicate Roadmaps: Establish product roadmaps that reflect company strategy, balancing competing priorities and securing stakeholder buy-in. Keep diverse teams focused on delivering outcomes that advance our mission.
Champion Deep Customer Understanding & Relationships: Conduct extensive customer research — go onsite for ridealongs in field responder vehicles, or sit-alongs in 911 centers. Develop deep relationships with emergency responders, conduct and synthesize extensive user research. Showcase the better future we are building, and rally to make that change a reality in the world. You will embed empathy and real-world needs into every decision.
Facilitate Stakeholder Alignment: Influence through clear articulation of the product vision, reconciling conflicting priorities and securing organizational commitment to drive large-scale projects forward.
Mentor and Develop PM Talent: Provide structured guidance to other product managers, sharing insights and lessons learned to enhance collective knowledge and leadership capabilities.
Drive Complex Initiatives: Tackle project blockers decisively, balancing speed with strategic impact. Keep cross-functional teams aligned on objectives and deliver on high-stakes deadlines.
Please note: This is a hybrid role, with an expectation of four days per week in our Manhattan office.
What Makes You a Great Fit
Extensive Product Management Expertise: You bring 5+ years of experience delivering large-scale, cross-functional projects in B2B or B2G SaaS environments, either building 0-to-1 products or scaling deeply technical products from 1→100.
Creativity: You are truly creative in your approach to developing new technologies. You do not just think 1+, you always look for the 10x in every situation and how to turn the problem upside down.
Technical Acumen: You’re adept at collaborating with engineering teams, translating high-level vision and product goals into actionable technical requirements.
