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ServalPosted Aug 31, 2026
Business Systems Lead
San Franciscofull timeOn Sitesenior$185k–$240kH1B: no
Serval The Business Systems Lead at Serval will own the architecture, integration, automation, and optimization of the revenue tech stack including Salesforce and CPQ. This role involves hands-on building of systems and automations while setting strategic roadmaps and architectural decisions.
Responsibilities
- Serval is hiring its first Business Systems Lead to build a world-class, AI-native technology stack that makes our revenue organization move faster. You'll own the architecture, integration, automation, and optimization of our core selling stack: Salesforce, CPQ, data enrichment, engagement tooling, sales tooling, and everything that connects them.
- This is a hands-on, builder role where you also need to think strategically about the business. You'll architect and ship systems and automations, while setting a strategic roadmap, making durable architectural calls, and evaluating the org's needs three steps ahead. You're equally comfortable delivering automations in Salesforce and other tools, writing the integration, and planning ahead for a scaled tech stack. At the same time, you're a first-principles thinker who wants to reimagine the GTM tool stack in a world of AI.
- We know the strongest candidates for this role won't all come from the same background. We're just as interested in someone who's spent years architecting Salesforce orgs as we are in a solutions engineer who's implemented these systems for other companies, an analytics or data engineer who's applied that rigor to GTM systems, or a technical operator who's automated their way out of every manual process they've encountered.
- Own the architecture of the revenue tech stack, ensuring every new tool fits cleanly into the broader system rather than creating another silo.
- Design and build integrations across Salesforce, CPQ, data enrichment, engagement tooling, and other sales tooling so data and workflows move seamlessly between systems.
Company
Serval
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