Abby Care Product Designer responsible for end-to-end product design of AI-powered caregiving platform. Design systems and workflows for diverse users across web and mobile.
Responsibilities
We’re looking for an experienced and systems-oriented Product Designer to join our in-house design team. You will report to the Head of Product and play a foundational role in shaping how care is delivered, managed, and experienced across our platform.
Abby Care is redefining family caregiving with AI-powered products and support. In this role, you’ll design end-to-end experiences across web and mobile for a wide range of users: family caregivers, clinicians, and operators. You’ll tackle complex, real-world problems and help shape the product direction and roadmap.
This is a Full-Time Hybrid opportunity based in San Francisco.
Own end-to-end product design: You will take full ownership of the design lifecycle, from problem framing and user research to workflows, interaction design, high-fidelity UI, launch, and iteration. You’ll operate with a high degree of autonomy and accountability while being supported by the product and engineering teams.
Design systems and workflows, not just screens: You will design durable, configurable systems that support complex, multi-step workflows across roles and surfaces. This includes information architecture, role-based permissions, states, statuses, lifecycles, and edge cases. You should optimize for clarity, scalability, and correctness over visual flourish.
Design for multiple users and contexts: You will design experiences for a diverse set of users: family caregivers (B2C), as well as clinicians and operators (B2B), across both mobile and web. You’ll work with the product and engineering teams to balance differing needs, mental models, and constraints while maintaining coherence across the platform.
Partner cross-functionally to solve real-world problems: You will work closely with product, engineering, operations, clinical, and compliance teams to ensure solutions work in practice. You’ll help translate technical, regulatory, and operational constraints into thoughtful design decisions.
Design AI-assisted and human-in-the-loop experiences: You will contribute to the design of AI-assisted workflows that guide, support, and augment users while maintaining trust, transparency, and appropriate guardrails.
What success looks like:
Build a durable design system and clear information architecture that empowers our product and engineering teams to build complex workflows quickly and correctly.
Delivered highly intuitive, cross-platform solutions that seamlessly support the distinct mental models and needs of family caregivers, clinicians, and operators within a single coherent platform.
Cross-functionally launch human-in-the-loop, AI-assisted features that safely augment users while navigating strict healthcare regulations.
