Accenture Federal Services Product Designer at Accenture Federal Services designing digital products and services for government agencies. Responsible for creating secure, accessible, and user-centered experiences across the full product lifecycle.
Responsibilities
Design end-to-end digital experiences for federal programs, platforms, and services, from discovery and concept development through delivery and continuous improvement
Translate user needs, policy requirements, and mission goals into clear, accessible, and actionable design solutions
Collaborate closely with product owners, engineers, researchers, content strategists, and accessibility specialists in agile, DevSecOps-oriented teams
Create design artifacts such as user flows, wireframes, prototypes, journey maps, and service blueprints to align teams and stakeholders
Apply and contribute to design systems (e.g., U.S. Web Design System or agency design systems) to ensure consistency, scalability, and speed to delivery
Ensure designs meet federal accessibility, usability, and security requirements (e.g., WCAG, Section 508)
Participate in stakeholder workshops, design reviews, and sprint ceremonies to support decision-making and delivery
Use qualitative and quantitative feedback (analytics, usability testing, Voice of the Customer) to measure adoption, satisfaction, and mission impact
Bachelor’s degree or equivalent experience
2-3 years of experience solving complex design problems and strategic skills to deliver best-in-class solutions
2-3 years of experience designing digital products or services in consulting, in-house, or agency environments
Experience or demonstrated ability in utilizing AI-driven methodologies to shape and deliver findings or artifacts
Qualification
Portfolio demonstrating problem-solvingFamiliarity with UExperience designing for complexExposure to service designAs required by local law$77Equal Employment Opportunity StatementRequesting An Accommodation
Required
Experience working across the product lifecycle, from discovery through delivery and iteration.
Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Framer)
Experience collaborating with engineering and product teams in agile or iterative delivery models
Ability to communicate design intent and tradeoffs clearly to diverse stakeholders, including non-design audiences
Portfolio demonstrating problem-solving, accessibility considerations, and impact—not just visual execution.
Experience working with federal agencies or on public-sector digital services
Familiarity with U.S. Web Design System (USWDS) and federal design patterns
Experience designing for complex, high-traffic platforms serving diverse audiences
Understanding of various technology platforms – Salesforce, ServiceNow, PEGA, etc. - that support user experiences
Demonstrable understanding of technical (HTML/CSS/JavaScript), creative and implementation lifecycles
Exposure to service design, journey mapping, or omni-channel government services
Experience supporting data-informed design using analytics or Voice of the Customer tools
Preferred
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:
$77,800—$153,000 USD
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
Requesting An Accommodation
Product Designer at Accenture Federal Services · LumiJobs
