Kodiak Operations Specialist at Kodiak assisting development and production operations with autonomous trucking systems. Manages driver communication, scheduling, documentation, and troubleshooting of autonomous system issues.
Responsibilities
Communicate with multiple safety drivers in an energetic and courteous manner
Accurately track and precisely document progress of runs throughout your shift
Manage and update info accordingly within the company's Truck Management System
Set driver schedules based on available assignments which could include weekend and night shifts
Create and maintain SOP documentation for operations processes
Troubleshoot and document any issues encountered with the autonomous system
Report trip issues and logistical discrepancies as needed
Assist with AV system setup which includes cross-checks through checklist and other required health checks
What you'll bring:
Willing and able to work flexible shifts & schedules including days, nights and weekends
Be a motivated individual with the ability to work under high stress situations while using good judgment
The ability to use critical thinking and problem solving skills
Qualification
Required
Willing and able to work flexible shifts including days, nights, and weekends
Ability to work under high stress using good judgment
Critical thinking and problem solving skills
Strong understanding of troubleshooting problems using various operating systems
Knowledge of Google Office (spreadsheets, docs, drive)
Excellent organizational skills and ability to prioritize and multitask
Preferred
Previous experience in a call center or similar environment
