Bevicareers Associate Account Manager at Bevi responsible for managing a portfolio of customers to ensure satisfaction, retention, and growth. Acts as the main point of contact for direct-to-customer markets with a focus on expansion and upgrades.
Responsibilities
Manage a portfolio of customers, ensuring satisfaction and retention
Identify opportunities for upgrades, expansions, or new product adoption within existing accounts
Build relationships with key contacts and act as their go-to resource for Bevi product knowledge
Maintain regular touchpoints with customers through email, phone, and video check-ins
Track all account activity and renewal data in Salesforce with precision and accountability
Partner closely with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities
Participate in trainings and mentorship opportunities to build skills in consultative selling and customer success
Qualification
OrganizedCuriousSalesforce or CRM experience is a plusAt Bevi
Required
1-2 years of experience in account management, customer success, or a client-facing role
Strong relationship-building and communication skills
Organized, proactive, and comfortable managing multiple priorities at once
Curious, eager to learn, and driven by helping customers succeed
Salesforce or CRM experience is a plus
Passion for sustainability and enthusiasm for Bevi’s mission
At Bevi, we believe compensation is a powerful tool to attract, retain, and grow talent. Our Compensation Philosophy centers on 5 principles:
Market-driven - We anchor pay decisions in real-time market data
Performance-based - We reward individual impact, not just tenure
Equitable - We ensure fairness across teams, roles, and demographics
Growth-focused - We invest in talent that scales with Bevi
Total Rewards approach - We strategically balance base pay, bonuses, benefits, and equity