Director of Information Technology

Required

• A record of materially improving the quality, reliability, security, or employee experience of an IT organization.
• Range and grit with an ownership mentality: you notice problems, take responsibility, and persist until they are resolved, and comfortably move between strategic planning and hands-on execution.
• Strong technical curiosity and the ability to diagnose and resolve difficult problems across devices, networks, identity systems, applications, and user workflows.
• High standards for craftsmanship, reliability, and user experience.
• A service mindset grounded in empowerment: genuine enthusiasm for helping people use technology effectively by creating simple, durable solutions.
• Strong judgment about when to standardize, when to make exceptions, and when to redesign the underlying system.
• The confidence to challenge weak practices, outdated assumptions, poor vendor recommendations, and “this is how IT has always done it” thinking.
• Uses AI to improve their own and others' work, and can tell production-worthy versus hype.
• Clear, concise, and empathetic communication with both technical and non-technical audiences to build credibility with executives, employees, technical teams, and external partners.
• Experience and Technical Qualifications
• 7+ years of relevant IT experience, including at least three years in a senior, lead, or highly autonomous role.
• Experience operating in a fast-growing SaaS, technology, or similarly dynamic organization.