This position will work in our Stuttgart, Arkansas office 5 days per week. The Account Manager I is an entry level individual contributor position responsible for providing a best-in-class customer experience, serving as the first line of contact for our customers. They are responsible for ensuring all freight is serviced to meet/exceed the customer’s standards, while also communicating customer needs and changes to the operations teams. They are expected to develop and maintain customer relationships, while achieving company defined operational metrics.

What the Candidate Will Do

Secure Capacity for Load

Contact carrier to obtain status of load tendered; continue monitoring the shipment status and updating in the system, then notifying the shipper and/or Receiver and rescheduling when necessary

Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors

Upload vendor profile sheet, assign vendor code, contact vendor to determine shipping dates, hours or operations, etc.

Establish and maintain effective relationships with carriers, shippers and receivers through professional and timely communications and inquiry responses

Correspond with customer and carrier regarding detention information

Issue ComChecks within established guidelines

Maintain current customer rates in the Transportation Management System

Maintain up-to-date Fuel Surcharge by Customer

Manage accounts receivables within specified guidelines

Account Manager II (Transportation)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Uberfreight

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