Senior Customer AI Engineer

Required

• Minimum of 5+ years of experience in a Technical Account Manager, Senior Solutions Engineer, Senior Customer Engineer, or similar client-facing technical role, ideally in SaaS, AI, or marketing technology.
• Strong hands-on experience using, connecting, managing APIs, MCPs, A2A, data feeds, and system integrations, and agentic automation.
• Strong hands-on experience with ETL processes: transforming data, data mapping, data extraction.
• Solid AI and AI/ML proficiency, with the ability to clearly explain complex technical concepts to non-technical stakeholders.
• Working knowledge of databases, data management, and analytics concepts.
• Proven ability to drive value and adoption in Fortune 500 or global enterprise accounts.
• Comfortable operating in ambiguous environments and building or improving processes as the company scales.
• Exceptional communication skills-written, verbal, and visual-with the ability to engage stakeholders at all levels.
• A consultative, customer-first mindset with a track record of delivering outcomes.
• Comfort working in fast-paced, startup environments with cross-functional collaboration.
• Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences.
• The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.