Developer Support Engineer I

Required

• 0–2 years of experience in technical support, IT or systems administration, DevOps, SRE, or a related role; internships and co-ops count
• Working proficiency with Linux
• Experience with Git and GitHub workflows, including branches, pull requests, and resolving merge conflicts
• Experience writing Python or Bash scripts to automate tasks
• Experience troubleshooting technical issues by reading logs, reproducing problems, and isolating root causes
• Desirable qualifications
• Experience supporting engineers as internal customers, or with developer tools, build systems, or a large monorepo
• Experience with a CI/CD system such as GitHub Actions, Buildkite, or Jenkins, or a build system such as Bazel
• Experience with infrastructure-as-code (especially Terraform), cloud IAM (AWS), SSO and identity providers, or Go
• Experience writing documentation or runbooks, building self-service tools, or using AI coding assistants
• For roles based in Pittsburgh, PA: The salary range for this position is $88,000 - $132,000 per year.
• Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.