Pear VC Founding Forward Deployed Engineer at Optexity working directly with customers to build integrations and product features. Responsible for deploying software in clinics and hospitals and owning technical outcomes.
Responsibilities
You are a software engineer who works directly with our customers. You will be deployed inside practices, clinics and hospitals in New York, understand how doctors and staff actually work, and build the integrations and product features that make Optexity work in their environment. Many of these systems have no APIs, so you will often be building the way in. You will own the customer’s technical outcome from first meeting to daily usage.
Deploy and set up Optexity inside practices and clinics, including systems with no APIs, using the integration infrastructure we’ve built and open-sourced
Sit with doctors and staff to understand their workflows and requirements, and turn them into working software
Build and improve data pipelines and integrations with EMRs and other clinical systems
Work with the core team on our search and chat system, and bring real customer feedback into the product
Debug and resolve customer issues quickly, and own them until they are fixed
Help drive customer success: onboarding, training, and increasing usage
Make general solutions from one-off customer problems, so each deployment makes the next one faster
Share what you learn with the founders to shape product direction
Qualification
Genuinely wants a startup over big techNew Grads Welcome to applyPrior founderBuilt LLM-powered products beforeFamiliarity with healthcare dataStrong product tasteDirectReal ownership of technical direction
Required
Bachelor’s in computer science or a related field
Strong in Python and comfortable with backend work, data and APIs
Comfortable working directly with customers, including non-technical ones
Energized by open-ended problems and takes ownership without needing to be guided
Genuinely wants a startup over big tech, with speed and ambiguity as defaults, not exceptions
New Grads Welcome to apply
Preferred
Prior founder, founding engineer or solutions engineering experience
Experience with browser or desktop automation, or reverse engineering systems with no APIs
Built LLM-powered products before
Familiarity with healthcare data, EMRs, or HIPAA
Strong product taste
Ambitions to start your own company someday, and we’ll support that path
Direct, daily work with the founders, plus exposure to board and investor conversations
Real ownership of technical direction, with scope that grows as the company does
