Security Awareness Content Specialist Summer Internship (Hybrid)

Clearwater, FloridainternshipOn Site

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H1B: no

knowbe4 The Security Awareness Content Specialist Summer Internship at KnowBe4 involves reviewing and updating security training content and analyzing gaps through competitive and market analysis. The intern will also assist in creating presentations and drafting custom learning plans for customers.

Responsibilities

Performs review of new content each month and updates recommendation training content documentation for international clients
Analyzes gaps in the current content offerings compared to market needs and competitive analysis.
Assists with creating and formatting presentations showcasing new content for internal teams or customer demonstrations.
Reviews quarterly customer feedback with regard to topics and quality of content from users including requests for new topics and communicates this back to the publishers to help inform roadmaps
Thinks globally and stays attune with regional compliance law updates and cultural expectations of content globally as well as translations available for customers.
Takes an active role in creating and supporting content that is diverse, equitable, and inclusive.
Contributes to continual improvement of our processes, quality, and efficiency as we grow

Qualification

Experience with translations a plusExperience with Gmail and Google DocsExperience with web browsers (ChromeStrong verbal and written communicationOur Fantastic Benefits

Required

Currently pursuing a Bachelor's degree in Organizational Development, Instructional Design, Marketing, Business, or a related field.
Excellent communication skills - both written and on the phone
Experience with development and updating documentation
Experience advising clients on learning plans
Experience with translations a plus
Experience with project management software
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Strong verbal and written communication
Excellent time management and organization skills
Our Fantastic Benefits