Vanta Staff Software Engineer, Growth at Vanta leads technical initiatives to improve customer journeys and growth metrics. Design and build customer-facing software and shared platform capabilities using TypeScript, React, and Node.js.
Responsibilities
Design, build, and evolve reliable customer-facing software and shared platform capabilities that other product teams can use to own and improve their customer journeys (TypeScript, React, Node.js).
Understand customer research and product analytics to find friction across evaluation, trials, onboarding, first value, purchasing, and expansion, then prioritize the changes most likely to improve customer outcomes.
Lead complex, multi-quarter initiatives from technical roadmap and architecture through delivery and adoption. Sequence work across teams and use measures such as conversion, activation, time to value, retention, and expansion to learn what drives the greatest impact.
Give engineers ownership of important work and coach them through scope, technical choices, and collaboration with partners.
Own technical direction for major Growth product and platform domains, making clear tradeoffs between customer value, delivery speed, reliability, and long-term flexibility.
Partner with Product, Design, Customer Success, Sales, and other engineering teams to connect customer needs to sound technical solutions.
Clarify decisions and dependencies across teams, resolve disagreements, and communicate the technical approach so others can build on it.
How to be successful in this role:
Have demonstrated Staff-level technical leadership by turning ambiguous goals into shipped, adopted results across multiple teams. Show the technical decisions you owned, your hands-on contribution, and how the work continued to deliver value.
Bring strong product judgment and experience building customer-facing SaaS products, ideally across growth, onboarding, activation, or self-service journeys.
Use customer insight and quantitative signals to assess product outcomes and guide iteration.
Develop other engineers through ownership, coaching, and feedback so they can lead important work without relying on you for every decision.
