Senior Implementation Success Partner

Required

• 5+ years of project/program management experience with a comprehensive understanding of the business requirements and technical capabilities needed for an enterprise-wide SaaS implementation.
• 5+ years of professional experience working at a top healthcare consulting firm, digital health company, or health system.
• 5+ years of experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion.
• Demonstrated experience leading large, complex implementations with executive
• Proven track record collaborating with Sales or pre-sales teams to scope, validate, and hand off enterprise deployments.
• Knowledge of perioperative metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons.
• Fluency with Epic, Cerner, or comparable EHR environments, able to speak credibly to EHR architecture, integrations, and workflow implications without relying on technical SMEs.
• Project management experience with complex implementations in the provider-side healthcare setting.
• A track record of applying strong quantitative and analytical skills in prior roles, including fluent use of dashboards and reporting tools to drive adoption and reinforcement strategies.
• Prior experience managing projects for hospital systems (e.g., EHR implementations) is required.
• Skilled at understanding, documenting, and analyzing data using a variety of tools (data validation dashboards, interpreting JAVA/SQL code, complex Excel functions, etc.).
• Ability to travel on average 25% -35%.