Senior Manager, Business Development Operations & Support

Required

• Direct experience working for or with hyperscale customers, or otherwise deep familiarity with the data center market, this role requires genuine fluency in the context Rowan operates in, not just transferable process skills
• Experience with market and competitive intelligence able to translate customer and market signals into inputs that inform site selection, pricing, and positioning
• Innovation and creative problem-solving building new approaches to visibility and coordination rather than replicating what's been done elsewhere
• Comfort with direct, ongoing customer engagement, not solely internally facing work
• Experience with CRM platforms and customer/account reporting structures
• Strong judgment on sequencing and prioritization in a fast-scaling environment
• Education, Skills, and Experience
• Bachelor's degree required; MBA or relevant advanced degree a plus
• 7+ years of experience in business development operations, program/project management, deal management, business development, technical sales, or a related commercial operations role
• Strong preference for candidates with direct experience working with or for hyper-scalers, or substantial experience within the data center industry; other capital-intensive infrastructure or real estate development backgrounds considered
• Demonstrated experience with CRM systems (e.g., Salesforce, Smartsheet) and building reporting/dashboard tools
• Microsoft products: Exception PowerPoint presentations, Strong CoPilot knowledge, Microsoft Teams, SharePoint, etc.