Staffing Scheduling & Service Coordination

Build, maintain, and adjust client and caregiver schedules using the organization’s electronic medical record (EMR) system.

Manage high-volume scheduling activity, including open shifts, call-outs, availability changes, last-minute requests, and urgent coverage needs.

Proactively identify and resolve coverage gaps before they impact client service.

Match caregivers to clients based on availability, location, skills, compatibility, preferences, and care requirements.

Communicate schedules, assignments, and changes promptly to caregivers, clients, and branch leadership.

Coordinate caregiver coverage across multiple clients, shifts, and competing priorities.

Partner with the Branch Director and Clinical team to ensure staffing aligns with client needs and care plans.

Maintain accurate scheduling and caregiver information within the EMR.

Caregiver Support – As Needed

While scheduling is the primary focus of this position, the Scheduling Coordinator must be willing to provide direct Personal Care Services when coverage is unavailable. This may include assisting clients with activities of daily living (ADLs), companionship, meal preparation, light housekeeping, mobility assistance, and other services outlined in the client’s care plan.

Staffing Scheduler – Healthcare / Home Care

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Abricareinc

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