Lucidmotors The Delivery Manager oversees all new vehicle deliveries, lease-returns, trade-ins, and onsite inventory at the facility. This role leads a team to ensure seamless transactions, compliance, and exceptional customer service.
Responsibilities
Oversee all new vehicle deliveries, lease-returns, and trade-ins from the facility
Lead a team of Delivery Associates and Vehicle Operations Specialists
Ensure seamless transactions and exceptional service from start to finish
Ensure state and local compliance and implementation of internal business practices
Ensure accuracy and completeness of every customer transaction
Lead professional growth of the Delivery team through coaching and training
Qualification
Strong problem-solving abilitiesAdept at nurturing
Required
4- 8 years of experience in a leadership role within the automotive, transportation or logistics industry.
Bachelor’s degree or equivalent work experience in business, sales, or a related field preferred. High school degree or GED required.
Proven ability to lead a team of sales and/or process-focused professionals in achieving targets.
Strong problem-solving abilities. Can identify technical, operational, and organizational roadblocks and provide solutions.
Business owner mindset with the ability to analyze reports and use our CRM program, Salesforce, with confidence.
Experience making data driven decisions and holding team accountable to KPI’s
Adept at nurturing, developing, and leading exceptional customer-oriented teams.
Strong cross functional collaborative skills, specifically with sales and service teams.
Demonstrated experience in fostering an inclusive and collaborative team environment.
Willingness to work weekends and extended retail hours, particularly at month or quarter ends.
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire