Head of Operations / COO

San Franciscofull timeOn SiteseniorH1B: no

Clera Lead day-to-day operations at an early-stage AI company serving manufacturers. Own customer onboarding, supplier and freight operations, and build processes to support business growth.

Responsibilities

Lead day-to-day operations at an early-stage AI company serving manufacturers. You will work closely with the founders to improve customer delivery and build the supplier and freight operations that support the business as it grows.
Own customer onboarding, order execution, supplier and carrier coordination, and issue resolution.
Build the processes, metrics, and playbooks that help a lean team serve more manufacturers.
Partner with engineering to identify operational workflows for AI automation.
Manage supplier and freight operations, vendor relationships, and service quality.
Hire and lead the operations team as the company grows.
Work with the founders on planning, finance, and company priorities.

Qualification

Six to ten years of experienceHands-on experience in supply chainStrong quantitativeExperience in CPGOn-site in San Francisco

Required

Six to ten years of experience, including senior operations leadership as a Head of Operations, COO, VP or Director of Operations, or in a similar role.
Hands-on experience in supply chain, procurement, logistics, or manufacturing operations.
Experience at an early-stage startup or on a small team, with the ability to build processes from the ground up and stay hands-on.
Strong quantitative, systems, and process-design skills.