Senior Technical Specialist

Required

• Personal presence to establish yourself as a customer’s trusted advisor and identify champions within the customer
• Outstanding interpersonal, communication, and presentation skills
• Strong technical and business writing skills, proven business analysis and problem-solving skills
• Demonstrated expertise in troubleshooting HealthShare, IRIS for Health, or Health Connect, including utility development
• Demonstrated experience with a wide variety of industry standards, including healthcare protocols (FHIR, HL7, CCD/CDA, X12, etc.) a plus
• Experience with networking or system architecture.
• Basic understanding of cloud hosting technologies and AI
• Intermediate understanding of web service APIs and HTTP
• Ability to solve difficult problems and develop creative solutions, identify key issues/problems through analysis and questions, and approach problems systematically
• Creative and open-minded approach to issue investigation and provide a fully documented resolution.
• Expert issue, project, time, and priority management with high standards for thoroughness, completeness, and accuracy
• Ability to independently pursue ideas/initiatives while adhering to and promoting best practices, comfortable with novel situations; raising issues of concern.