Anterior The Operations Manager at Anterior manages projects across the business and owns IT and business systems to support company growth. This role ensures compliance, manages vendors, and builds operational processes.
Responsibilities
We're growing quickly, so our operations need to keep pace with our products. As Operations Manager, you'll tackle challenges across the business and see them through from start to finish. This might involve helping teams work better together, setting up new systems, or making sure projects get completed. As the company grows, your responsibilities will change too. We're looking for someone who likes variety and can learn fast.
You'll report to our VP of Operations and work with all our teams, including engineering, clinical, Frontier, GTM, and finance. Since we sell AI, we use it in our own work too. We want you to automate your tasks first, then help others do the same. Our team works together in person in NYC, five days a week. As the company grows, this role can become a key part of our operations team.
Own projects across the business. Work with the VP of Operations and team leads to tackle the problems that matter most as we grow. Figure out the problem, recommend a practical approach, and see it through, whether that's improving a process, coordinating a rollout, or sorting out something we've never dealt with before.
Own IT and business systems. Manage identity and access (Rippling, Okta), provisioning and deprovisioning, devices and inventory, AI tooling and API access, and SaaS spend. Make one-click onboarding and offboarding real.
Keep us compliant and audit-ready. Run SOC 2 Type 2 and HITRUST evidence collection with engineering and our compliance vendors. Answer customer security questionnaires and keep our policies current (BCP, DR, privacy, code of conduct).
Build the operating system. Maintain how work is organized and tracked (charge codes, project spaces, contract and BAA/SLA trackers). Run the weekly ops cadence. Write the SOPs that let processes run without you.
Manage vendors and contracts. Be the admin owner for operational vendors: scope, negotiate, renew, or cancel.
Partner with our Head of People. Support the operational side of onboarding and offboarding and some recruiting coordination where needed. Our Head of People leads the employee lifecycle and recruiting; your main focus is broader company operations.
Automate relentlessly. Turn repeated work into Claude skills, scripts and integrations, and measure the time it gives back.
We're Looking For
We're looking for an ambitious generalist who wants to take on real responsibility and help build the company. In particular:
Own the outcome. You take initiative, follow through, and keep people informed. When something gets difficult, you work through it and flag problems early.
