Staff Strategic Operations Program Manager - GTM

Required

• 7+ years running cross-functional programs, ideally in B2B SaaS or fintech.
• GTM systems fluency. You have worked inside a CRM, lifecycle, CDP, or attribution stack (Salesforce, Customer.io, Segment, or equivalents) closely enough to know what is hard about getting a new signal into a rep’s or a marketer’s workflow.
• Structured thinking. You take disparate inputs (four leaders, three functions, dozens of docs) and turn them into one picture of what is happening and what needs deciding.
• Strong structured communication
• Bias to action. You pick up the unowned next step, you do not let ambiguity sit, and you go talk to whoever has the answer.
• Low ego. This is a behind-the-scenes role.
• AI fluency. You have already automated some of your own work and can show the before and after.
• Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.