Senior Account Manager at Colibrigroup · LumiJobs

Responsibilities

Own and expand a portfolio of existing district, charter network, and state agency partners, driving retention, renewals, EDP bookings, and multi-year contract growth.
Create strategic account plans and stakeholder maps; lead quarterly and monthly business reviews and engage decision-makers across HR, academics, finance, procurement, and governing boards.
Build a comprehensive know-your-customer (KYC) profile for each partner, covering leadership, governance, budgets, funding and grant opportunities, procurement requirements, workforce data, and incumbent vendors.
Lead discovery into the full educator workforce lifecycle, including teacher pipelines, uncertified or out-of-field staff, vacancies, turnover, burnout, and workforce reporting gaps.
Partner with the B2B2C Client Engagement Account Manager to qualify EDP readiness and develop customized proposals that connect Moreland’s services to partner needs, budgets, and executive sponsorship.
Lead pricing discussions and contract negotiations with Legal and Finance; coordinate with Admissions and Academics to align delivery expectations and program commitments.
Build access to superintendents, cabinet leaders, and board members through internal champions; collaborate with the Chief Partnerships Officer and external advisors when executive access requires additional support.
Work with Marketing on webinars, administrator forums, and association events that engage multiple partners; maintain accurate CRM data and review forecasts and pipeline weekly with the VP of Sales.
Track results across expansion revenue, net revenue retention, renewal rate, EDP-qualified and contracted accounts, executive sponsorship, cohort and contract fill rates, and partner satisfaction.
What You’ll Bring
10+ years of account management experience owning complex, multi-stakeholder relationships, with direct K–12 sector experience required; higher education or public sector experience is a plus.
A proven record of retaining, renewing, and expanding strategic accounts, including negotiating multi-year agreements and growing revenue across multiple buying groups.

Senior Account Manager

Responsibilities

Company

Colibrigroup

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