Cohere Health Lead Technical Program Manager at Cohere Health manages 2–3 concurrent software implementations using agile methodology. The role includes coordinating cross-functional teams and managing Jira-based delivery schedules and timelines.
Responsibilities
Own the Jira-based delivery schedule, scope, technical build details and timeline for each client implementation
Use agile methodology to deliver on 2–3 concurrent implementations; coordinate day-to-day activities across engineers, solution architects, FDEs, QA , and analysts
Run daily standups to surface blockers, dependencies, and timeline risks; define and manage a system for tracking risks, assumptions, issues, and dependencies
Ensure issues are managed and resolved quickly
Define repeatable dev and operational task patterns for client implementations; maintain process documentation in Confluence
Ensure Implementation Managers have clear insight into timelines and any issues that require client support
Additionally, the Program Manager will partner with product and engineering management on projects based on skills, experience, and interest — such as sprint/engineering metrics reporting, bug management, dashboards, release notes process improvements, and Jira workflow standardization.
Qualification
Jira and agile expertiseHealthcareComfortable reading engineering scopeJira Project Administrator🩺 Medical🏝️ Flex Time Off + company holidays
Required
4+ years as a product or program manager or project manager in software, with experience managing implementations or product launches and coordinating cross-functional delivery across product, engineering, and client-facing teams
Jira and agile expertise; able to apply tooling and recommend plugins to create a clear source of truth for status, risks, and blockers
Healthcare, health-tech, or complex B2B SaaS implementation background
Comfortable reading engineering scope, design, and estimates to sequence work and manage timelines
Strong communicator who simplifies complexity for technical and non-technical audiences; strong organizational skills managing multiple concurrent workstreams
Experience with health plans and utilization management, is a plus
Jira Project Administrator, Jellyfish, or Monday.com experience, is a plus
Experience using AI automation/Claude for repeatable technical setup tasks (e.g., SFTP, SSO coordination), is a plus
💻 Fully remote opportunity with about 5% travel
🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
📈 401K retirement plan with company match; flexible spending and health savings account
🏝️ Flex Time Off + company holidays
Preferred
Experience with health plans and utilization management