Property Claims Adjuster (Remote US, MST/PST)

Remote - United Statesfull timeRemote

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senior

$70k–$90k

H1B: no

Openly The Property Claims Adjuster at Openly manages homeowner property claims from first notice of loss through resolution, ensuring thorough investigation and superior policyholder experience. This remote role uses technology to conduct inspections and produce accurate estimates.

Responsibilities

Claim Investigation & Coverage Analysis
Manage end-to-end property claim handling from FNOL through closure, including supplements, ensuring timely and accurate resolution.
Conduct thorough investigations including review of policy terms, coverage analysis, and determination of liability.
Examine claims for potential subrogation opportunities and identify potential fraudulent issues.
Determine the appropriate method of inspection (virtual, field, or third-party) based on claim complexity and circumstances.
Conduct virtual inspections using video, AI-assisted tools, and other emerging technology platforms.
Estimating & File Documentation
Complete accurate property damage estimates using Cotality estimating software, adhering to established standard practices.
Prepare and maintain thorough file documentation, including coverage letters, estimates, activity notes, and settlement documentation.
Adhere to reserving best practices and update reserves accurately throughout the life of the claim.
Customer Service & Communication
Proactively handle claims with a commitment to timeliness and exceeding expectations.

Qualification

8+ years of property claims experienceStrong organizationCCPWork EnvironmentThis is a full-time

Required

8+ years of property claims experience, customer service, and conflict resolution experience
Experience writing estimates in Cotality, Xactimate, or a comparable platform
Experience writing estimates using information provided by field inspections, not only reviewing field adjuster estimates
Active adjuster license(s) or eligibility to obtain licenses in all required states; must maintain licensure as a condition of continued employment
Experience in a remote or hybrid claims environment
Experience with virtual inspection tools and AI-assisted claims platforms
Proficiency in Microsoft and Google productivity tools
Excellent written and verbal communication skills
Strong organization, time management, and multi-tasking abilities
Strong negotiation and problem-solving skills
Ability to work from home without distraction
Tech-savvy with comfort using high-end technology tools for adjusting (virtual inspections, estimating platforms, etc.)

Preferred

Exposure to catastrophe (CAT) claim operations
Innovative mindset with a track record of contributing to process improvement
Experience with MacBook and Google Suite products in claims handling
Bachelor’s Degree or equivalent combination of education and experience
CCP, CPCU, AIC or other relevant professional designation
Work Environment
This is a full-time, exempt position. Openly operates in a remote-first environment. Regular availability during core business hours is expected. Occasional extended hours may be required during CAT events or periods of elevated claim volume.

Benefits

Medical
Dental
Vision
401(k)
PTO
Equity/RSU
Parental Leave
Life Insurance
Wellness
Flexible Work

Company

Openly

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Source: ashby

Active within the past hour

Remote-friendly

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Must-Have Skills for This Role

Cotality estimating softwareAI-assisted toolsVirtual inspections

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