We are seeking a Technical Product Manager to lead products that help home health, hospice, and other healthcare providers manage the revenue cycle. This role will connect the needs of billing and operations teams with engineering delivery, turning complex payer and workflow requirements into reliable, usable software.

The ideal candidate understands how decisions made during referral intake, eligibility verification, authorization, clinical documentation, and coding affect claims, reimbursement, and cash flow. They can work with technical teams on integrations and data quality while keeping the product focused on measurable customer outcomes.

● Own the product vision, roadmap, and prioritized backlog for revenue cycle capabilities.

● Partner with providers, billing specialists, finance leaders, and operations teams to map workflows and identify delays, manual work, and sources of claim errors.

● Define requirements and acceptance criteria for capabilities such as eligibility verification, payer matching, authorization tracking, charge capture, claims management, denial resolution, payment posting, and reporting.

● Work with engineering and architecture teams on system integrations, data flows, automation, and modernization of existing applications.

● Break complex initiatives into deliverable increments, clarify dependencies, and make informed tradeoffs across value, effort, risk, and timing.

● Collaborate with design and research teams to make complex workflows clear and efficient for frontline users.

● Establish product measures, including clean claim rate, denial rate, days in accounts receivable, first-pass acceptance, reimbursement accuracy, and time spent on manual follow-up.

● Lead discovery, stakeholder reviews, demonstrations, and release planning. Use customer feedback and performance data to refine the roadmap.

● Coordinate with compliance and subject matter experts as payer requirements and healthcare policies change.

Principal Product Manager

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Thoughtworksreferral

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