You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions.

You will understand complex application systems and find your way through them to debug a business impacting issue.

You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.

You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in a collaborative, value-driven teams to build innovative customer experiences for our clients.

You will leverage your knowledge regarding the different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.

You will efficiently use DevOps tools and practices to deploy and run software.

You will act as a mentor for less experienced peers through both your technical knowledge and leadership skills.

You will apply the latest technology thinking from our Technology Radar to solve client problems.

You have experience working on programming languages such as as Java or Python, or C#.

You must possess strong debugging and triaging skills to troubleshoot code effectively.

You have experience working with relational databases such as SQL & DataBricks.

You have experience working with containerization tools such as Docker and CI/CD tools such as Jenkins and Azure pipelines.

Senior Systems Support Engineer

Responsibilities

Qualification

Required

Preferred

Company

Thoughtworksreferral

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