Creative Operations Manager

Remotefull timeRemotemid$180k–$240kH1B: no

Runway ML Creative Operations Manager at Runway ML to run day-to-day operations of the in-house creative department. Lead resourcing, scheduling, and project tracking across multiple creative workstreams including brand campaigns and product launches.

Responsibilities

*Open to hiring remote across the US, New York preferred — we also have offices in San Francisco, and Seattle.
We're looking for a Creative Operations Manager to run the day-to-day operations of Runway's in-house creative department. You'll lead the resourcing, scheduling and project tracking across every workstream the team touches, including brand campaigns, product launches, video production, social content, web, events, tutorials and tactical marketing assets.
This role is the connective tissue that keeps the creative team running and requires a flexible and proactive mindset. You'll manage intake, assign work based on capacity and skill set, run weekly resourcing meetings and make sure nothing slips through the cracks. You'll report to the CCO and work in close partnership with the creative director, social lead and cross-functional partners across the company to ensure all resourcing is accounted for and projects are tracking to our ambitious deadlines.
We're looking for someone who's done this at an ad agency or production company but is ready to operate within a new way of working. This role requires a deep understanding of the rhythms of creative work from the briefing process to the feedback cycles to the competing deadlines and the judgment calls about when to push back and when to flex. We bias speed and action over meetings to discuss priorities. You'll bring that rigor to a fast-moving in-house team that's growing quickly and operates at speed.
Own resourcing and scheduling across the creative team — assigning projects based on capacity, skill set, and priority

Qualification

5+ years in creative resourcingExperience managing freelancersLastlyWorking at Runway

Required

5+ years in creative resourcing, traffic management, or project management — agency or production company experience strongly preferred
Deep understanding of how creative work gets made and the judgment to manage competing priorities without compromising quality
Experience with resource management and project tracking tools (Asana, Monday, Airtable, or similar). We have built our own custom solution which you will be tasked with adopting and evolving to work with the realities of our environment.
Strong communication and facilitation skills — you can run a room, mediate competing requests, and keep stakeholders aligned