Dhpace Department Manager responsible for directing business operations of the Entry Door department and fostering positive employee relations through leadership and communication. Manages day-to-day operations and promotes process improvements.
Responsibilities
Manage day-to-day operations of the entry door service department
Promote and participate in process improvements, looking for opportunities to do things more effectively and efficiently
Communicate regularly with members of management to review business results, share observations, and provide feedback
Communicate with customers, ensuring the highest quality of service has been provided
Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
Manage, provide leadership for, and develop staff through effective communication, coaching, training, and development for continued success and/or for future advancement
Lead monthly sales and performance department meetings
Other duties as assigned by Manager
Bachelor’s degree, highly preferred and a minimum of four (4) years of experience managing personnel; an equivalent combination of education and experience can be considered
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Review customer survey data, respond to customer concerns
Must be committed to a high standard of safety, and be willing and able to comply with all safety laws and policies
Qualification
Bachelor’s degreeReview customer survey data
Required
Bachelor’s degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Review customer survey data, respond to customer concerns
Possess an ability for technical applications and mechanical systems
Must possess a Valid Driver’s License and good driving record
